Located in Downtown Dallas MeritCard headquarters are in the unique 100 year old Meletio Electric building. We also have offices in Atlanta, Columbus, Cleveland, and Irvine. We service merchants in all 50 states and internationally. At MeritCard we believe it’s a privilege to be of service. Please let us know how we can help you be using the phone numbers listed below:
For Sales Support calls (877) 396-3748: Agent, existing Merchant, or potential Merchant our Sales Support team is ready to answer your call and your questions.
For Customer Service calls (877) 396-3748: Our representatives can help you with questions about credit card deposits, checking account changes, monthly statements, chargeback and retrieval requests, and any other issues related to processing accounts. For after-hours support (6:00 pm until 8:00 am CST weekdays and all weekends) please use the following phone number – (866) 787-9154.
For Terminal Help Desk Support calls (800) 228-0210: If you have any questions about your credit card terminal, need to schedule telephone training, or need to update or change an existing terminal profile our help desk is here 24/7 to keep your business up and running smoothly.